Table of Contents
1. Introduction
Flash Funderz ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our proprietary trading services.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you register for our services:
Data Type | Purpose | Legal Basis |
---|---|---|
Full Name | Account identification and KYC compliance | Legal obligation |
Email Address | Account communication and notifications | Contract performance |
Phone Number | Account verification and support | Contract performance |
Country of Residence | Regulatory compliance and service eligibility | Legal obligation |
Trading Experience | Risk assessment and account suitability | Legal obligation |
Identity Documents | KYC/AML compliance verification | Legal obligation |
2.2 Trading Data
We automatically collect trading-related information including:
- Trading history and transaction records
- Account balance and profit/loss data
- Risk management metrics
- Platform usage statistics
- Order execution data
2.3 Technical Information
We collect technical data for security and service improvement:
- IP address and geolocation
- Device information and browser type
- Login times and session duration
- Website navigation patterns
- System logs and error reports
3. How We Use Your Information
3.1 Service Provision
- Create and manage your trading accounts
- Process payments and execute payouts
- Provide customer support and technical assistance
- Monitor trading activities and enforce rules
- Generate account statements and reports
3.2 Legal and Regulatory Compliance
- Verify your identity (KYC procedures)
- Monitor for anti-money laundering (AML)
- Comply with financial regulations
- Report suspicious activities to authorities
- Maintain required business records
3.3 Communication
- Send account-related notifications
- Provide trading updates and market news
- Share educational content and resources
- Send promotional materials (with consent)
- Respond to inquiries and support requests
4. Information Sharing
4.1 Third-Party Service Providers
We may share your information with trusted third parties who assist in our operations:
- Payment Processors: To process transactions and payouts
- KYC/AML Providers: For identity verification services
- Technology Partners: For platform maintenance and hosting
- Customer Support: For chat and ticketing systems
- Analytics Providers: For website and service optimization
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes and court orders
- Respond to regulatory investigations
- Protect our rights and property
- Prevent fraud and illegal activities
- Ensure user safety and security
5. Cookies and Tracking Technologies
5.1 Types of Cookies
Cookie Type | Purpose | Duration |
---|---|---|
Essential Cookies | Website functionality and security | Session/Persistent |
Authentication Cookies | User login and account access | 30 days |
Analytics Cookies | Website usage and performance tracking | 2 years |
Preference Cookies | User settings and customization | 1 year |
5.2 Cookie Management
You can control cookies through your browser settings:
- Block all cookies (may affect functionality)
- Accept only first-party cookies
- Delete existing cookies
- Set automatic cookie deletion
6. Data Security
6.1 Security Measures
We implement comprehensive security measures to protect your data:
- Encryption: 256-bit SSL/TLS encryption for data transmission
- Access Controls: Multi-factor authentication and role-based access
- Data Storage: Encrypted databases with regular backups
- Network Security: Firewalls and intrusion detection systems
- Regular Audits: Third-party security assessments
6.2 Incident Response
In the event of a data breach, we will:
- Contain and assess the incident immediately
- Notify affected users within 72 hours
- Report to relevant authorities as required
- Implement additional protective measures
- Provide regular updates on investigation progress
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
Data Type | Retention Period | Reason |
---|---|---|
Account Information | 7 years after account closure | Regulatory requirements |
Trading Records | 7 years | Financial regulations |
KYC Documents | 7 years after verification | AML compliance |
Communication Records | 3 years | Customer service |
Website Analytics | 2 years | Service improvement |
8. Your Privacy Rights
8.1 General Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing for marketing purposes
8.2 GDPR Rights (EU Users)
If you're located in the European Union, you have additional rights under GDPR:
- Right to withdraw consent at any time
- Right to lodge a complaint with supervisory authorities
- Right to automated decision-making protection
8.3 CCPA Rights (California Users)
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information immediately.
10. International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions recognizing equivalent data protection
- Privacy Shield certification (where applicable)
- Binding Corporate Rules for internal transfers
We only transfer data to countries and organizations that provide adequate data protection as determined by relevant authorities.
11. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
- We'll update the "Last Updated" date at the top of this policy
- We'll notify you via email for significant changes
- We'll post a notice on our website
- You'll be asked to review and accept material changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer:
Email: privacy@flashfunderz.com
Response Time: Within 30 days